Refund policy

At Cardinal Center LLC, we prioritize your satisfaction and aim to provide a seamless shopping experience. If for any reason you’re not completely happy with your purchase, we’re here to assist you.

1. Return Window

Eligible items can be returned within 30 days of delivery.

2. Return Eligibility

To qualify for a return:

Returns that do not meet these requirements may be refused.

3. Non-Returnable Items

The following are not eligible for return:

4. How to Return

To initiate a return, contact us at centercardinal@hotmail.com with:

Approved returns will receive detailed instructions on how to send the item back.

5. Refunds

Refunds are issued to the original payment method once the return has been inspected and approved. Processing typically takes 5–10 business days.

Shipping fees are non-refundable unless the return is due to our error.

6. Damaged or Defective Items

Report any defects or damages within 48 hours of delivery. If confirmed, we will provide a replacement or a full refund at no additional cost.

7. Exchanges

Direct exchanges are not offered. To receive a different product, return the original item and place a new order.

8. Return Shipping

Return shipping is the responsibility of the customer unless the item was defective or incorrect. We recommend using a trackable shipping method.

Return Address:

Cardinal Center LLC

1004 Culver Ave

Utica, NY 13501

United States

9. Order Cancellation

Orders can be canceled within 12 hours of purchase. After this period, orders may have already been processed.

10. Contact

For any questions regarding your return:

Email: centercardinal@hotmail.com

Phone: (929) 542‑5587

Mailing Address: 1004 Culver Ave, Utica, NY 13501, United States

Effective Date: June 12, 2025